Returns & Refund Policy

At TALVEXION, we believe every purchase should bring clarity, confidence, and satisfaction. If something isn’t right, we’re here to help — quickly, fairly, and transparently.

💚 Simple • Fair • Transparent

Please review the information below carefully to understand eligibility, time limits, and the process for submitting a return or refund request.

1. Refund Eligibility

You may be eligible for a refund if:

  • The request is submitted within the stated time frame.
  • The product or service was not delivered as described.
  • There is a verified technical issue preventing proper use.
  • You have not violated our Terms & Conditions.

2. Time Limits for Requests

All refund requests must be submitted within 14 calendar days from the date of purchase unless otherwise specified at the time of sale. Requests received after this period may not be eligible for review.

3. How to Request a Refund

To initiate a return or refund request:

  1. Contact our support team via email.
  2. Provide your full name, order number, and purchase date.
  3. Include a clear explanation of the issue.
  4. Attach relevant screenshots or documentation, if applicable.

Our team will review your request within 3–5 business days and notify you of the outcome.

4. Conditions for Approval

Refunds are granted at the sole discretion of TALVEXION and may be approved when evidence confirms that the product or service did not meet the stated specifications. Partial refunds may be issued in cases of limited usage or partial service delivery.

5. Non-Refundable Situations

  • Requests submitted after the 14-day period.
  • Change of mind after full access or delivery has been granted.
  • Failure to follow provided usage instructions.
  • Violation of our Terms of Service.

6. Refund Processing

Approved refunds will be processed using the original payment method. Please allow 5–10 business days for the transaction to appear in your account, depending on your financial institution.

Need Assistance?

Our support team is ready to help with any questions about returns or refunds.

📧 [email protected]

TALVEXION • Customer Care Department